Users have reported the issue for over two months without a fix
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(Image credit: Shutterstock)
(Image credit: Shutterstock)
Android Autois suffering from a bug where smartphones randomly lose their connection to the car, causing theGoogleinfotainment system to stop working.
It has also been found that, while rebooting the phone generally causes the issue to go away for a few hours, random disconnects start again soon after. Over 100 users have signalled that they are suffering from the same issue, according to support forum data.
Google representatives have acknowledged the issue, which was first reported over two months ago, in early-September, but are yet to offer a solution. Instead, they askAndroid Autousers who encounter the problem to send a bug report in a bid to diagnose the root cause.
One userposted on Twitterto say the issue has been ongoing for an entire year. Others say it’s a more recent bug, with some speculating that it was introduced onSamsungphones with a software update that arrived in June. Another saidSonyhandsets are affected too.
One posted this week, saying: “I have the same issue, randomly disconnects, then I get a number of messages about the USB device not being compatible…This has become a safety issue because Android Auto has failed while driving in unfamiliar cities. I can no longer predict if or when it will work.”
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TOPICSAndroid AutoAndroid
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