Home LivingSmart HomeEcobee cuts off support for its first smart thermostat — here’s how to get a new oneDo you own this thermostat?When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

Home LivingSmart HomeEcobee cuts off support for its first smart thermostat — here’s how to get a new oneDo you own this thermostat?When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

Do you own this thermostat?

When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.

(Image credit: ecobee)

ecobee thermostats

(Image credit: ecobee)

QUICK SUMMARYFrom July 31st 2024, Ecobee is discontinuing support for its two oldest devices, the Smart Thermostat and the Energy Management System (EMS). Both thermostats will no longer connect to the Ecobee servers and receive upgrades when released.However, Ecobee is offering a 30% discount on new thermostats, and the code should have reached those affected via email.

From July 31st 2024, Ecobee is discontinuing support for its two oldest devices, the Smart Thermostat and the Energy Management System (EMS). Both thermostats will no longer connect to the Ecobee servers and receive upgrades when released.However, Ecobee is offering a 30% discount on new thermostats, and the code should have reached those affected via email.

From July 31st 2024, Ecobee is discontinuing support for its two oldest devices, the Smart Thermostat and the Energy Management System (EMS). Both thermostats will no longer connect to the Ecobee servers and receive upgrades when released.However, Ecobee is offering a 30% discount on new thermostats, and the code should have reached those affected via email.

From July 31st 2024, Ecobee is discontinuing support for its two oldest devices, the Smart Thermostat and the Energy Management System (EMS). Both thermostats will no longer connect to the Ecobee servers and receive upgrades when released.

However, Ecobee is offering a 30% discount on new thermostats, and the code should have reached those affected via email.

From Wednesday July 31st 2024, smart home brand Ecobee is discontinuing support for its two oldest devices, according to anupdatefrom the company. The Ecobee Smart Thermostat and the Ecobee Energy Management System (EMS) will no longer connect to the Ecobee servers and receive upgrades when released. The announcement comes almost 16 years after the thermostats were first launched.

It should be noted that the Ecobee Smart and EMS will still be able to control HVAC systems and run on a schedule. However, any features that require connectivity to the Ecobee servers will no longer function, including weather information or smart home integrations.

Ecobee Smart Thermostat(Image credit: Ecobee)

Ecobee Smart Thermostat

Ecobee Smart Thermostat

Ecobee Smart Thermostat

(Image credit: Ecobee)

Despite most people assuming it was Nest that began popularising thebest smart thermostats, it was was Ecobee that first put them on the map. Since then, most smart home enthusiasts havedeliberatedbetween the two brands, with many people preferring Ecobee’s seamless smart home integration.

Although, all is not lost. According toThe Verge, Ecobee is offering a 30% discount on new thermostats. The news should have reached those affected via email, but the brand has suggested contacting customer support to get a code if you haven’t heard anything.

Before you go, have you seen the5 mistakes everyone makes with smart thermostats?

Sign up to the T3 newsletter for smarter living straight to your inbox

Get all the latest news, reviews, deals and buying guides on gorgeous tech, home and active products from the T3 experts

Amazon Prime price hike 2022, how to save money on Prime

Amazon Prime members are losing one of their long-standing perks this monthYou have until 31 January to take advantage

You have until 31 January to take advantage

Kinda Pregnant on Netflix

Amy Schumer’s Netflix comedy will leave your jaw on the floorOne big taboo gets busted in Kinda Pregnant

One big taboo gets busted in Kinda Pregnant

Ecobee Smart Thermostat Essential

Ecobee launches entry-level smart thermostat – and it’s a lot cheaper than you’d thinkI was pleasantly surprised…

I was pleasantly surprised…

Honeywell Home X2S

Honeywell launches first Matter-enabled smart thermostat – and it’s surprisingly affordableHoneywell Home debuts its X2S smart thermostat at CES 2025

Honeywell Home debuts its X2S smart thermostat at CES 2025

Matter-compatible smart thermostat

Meross takes on Google with the launch of its first Matter-compatible smart thermostatIt’s the third model in history to receive Matter certification

It’s the third model in history to receive Matter certification

radiator

Should you keep the heating on low all day? An expert reveals allThe age-long question has finally been answered

The age-long question has finally been answered

thermostat

Energy expert reveals ideal temperature for your thermostat this winterWere you aware of this?

Were you aware of this?

Ecobee Smart Doorbell Camera

Ecobee partners with Yale and August to add smart locks to its smart security systemEcobee expands its security offering with smart lock integrations – but it’ll cost you

Ecobee expands its security offering with smart lock integrations – but it’ll cost you

Google Nest Temperature Sensor

Google Nest’s new thermostat has better controls than before – thanks to this handy comfort featureI only want the new Google Nest Learning Thermostat because of this accessory

I only want the new Google Nest Learning Thermostat because of this accessory

When to turn on the heating

This is the exact date you should turn your heating on, reveals energy expertHeat your house while keeping your bills down with these heating tips

Heat your house while keeping your bills down with these heating tips