Home LivingAppliancesVacuum CleanersEZVIZ RS20 Pro review: a competent but slightly flawed hybrid floor bot with unique mopping systemAlthough not suitable for every home, the EZVIZ RS20 Pro takes vacuum and mopping tech to new heightsWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.(Image credit: EZVIZ)T3 VerdictEZVIZ waltzes into the robotic vacuum arena with a fully-featured hybrid vacuum-cum-mop model that performs exceptionally well on hard floors and features one of the best navigation and obstacle avoidance systems in the business. However, its unique but very quirky mopping system isn’t suitable for use in homes where rugs and carpet strips may block its path.Reasons to buy+Strong suction power with carpet detection+Effective LiDAR navigation and precise mapping+Self emptying bin+Excellent mop cleaning function+Well designed base station+Good priceReasons to avoid-Mop function not suitable for floors with full-width rugs-Some quirks in the appWhy you can trust T3Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you.Find out more about how we test.
Home LivingAppliancesVacuum CleanersEZVIZ RS20 Pro review: a competent but slightly flawed hybrid floor bot with unique mopping systemAlthough not suitable for every home, the EZVIZ RS20 Pro takes vacuum and mopping tech to new heightsWhen you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.(Image credit: EZVIZ)T3 VerdictEZVIZ waltzes into the robotic vacuum arena with a fully-featured hybrid vacuum-cum-mop model that performs exceptionally well on hard floors and features one of the best navigation and obstacle avoidance systems in the business. However, its unique but very quirky mopping system isn’t suitable for use in homes where rugs and carpet strips may block its path.Reasons to buy+Strong suction power with carpet detection+Effective LiDAR navigation and precise mapping+Self emptying bin+Excellent mop cleaning function+Well designed base station+Good priceReasons to avoid-Mop function not suitable for floors with full-width rugs-Some quirks in the appWhy you can trust T3Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you.Find out more about how we test.
Although not suitable for every home, the EZVIZ RS20 Pro takes vacuum and mopping tech to new heights
When you purchase through links on our site, we may earn an affiliate commission.Here’s how it works.
(Image credit: EZVIZ)T3 VerdictEZVIZ waltzes into the robotic vacuum arena with a fully-featured hybrid vacuum-cum-mop model that performs exceptionally well on hard floors and features one of the best navigation and obstacle avoidance systems in the business. However, its unique but very quirky mopping system isn’t suitable for use in homes where rugs and carpet strips may block its path.Reasons to buy+Strong suction power with carpet detection+Effective LiDAR navigation and precise mapping+Self emptying bin+Excellent mop cleaning function+Well designed base station+Good priceReasons to avoid-Mop function not suitable for floors with full-width rugs-Some quirks in the app
(Image credit: EZVIZ)
(Image credit: EZVIZ)
T3 VerdictEZVIZ waltzes into the robotic vacuum arena with a fully-featured hybrid vacuum-cum-mop model that performs exceptionally well on hard floors and features one of the best navigation and obstacle avoidance systems in the business. However, its unique but very quirky mopping system isn’t suitable for use in homes where rugs and carpet strips may block its path.Reasons to buy+Strong suction power with carpet detection+Effective LiDAR navigation and precise mapping+Self emptying bin+Excellent mop cleaning function+Well designed base station+Good priceReasons to avoid-Mop function not suitable for floors with full-width rugs-Some quirks in the app
T3 VerdictEZVIZ waltzes into the robotic vacuum arena with a fully-featured hybrid vacuum-cum-mop model that performs exceptionally well on hard floors and features one of the best navigation and obstacle avoidance systems in the business. However, its unique but very quirky mopping system isn’t suitable for use in homes where rugs and carpet strips may block its path.
T3 Verdict
EZVIZ waltzes into the robotic vacuum arena with a fully-featured hybrid vacuum-cum-mop model that performs exceptionally well on hard floors and features one of the best navigation and obstacle avoidance systems in the business. However, its unique but very quirky mopping system isn’t suitable for use in homes where rugs and carpet strips may block its path.
Reasons to buy+Strong suction power with carpet detection+Effective LiDAR navigation and precise mapping+Self emptying bin+Excellent mop cleaning function+Well designed base station+Good priceReasons to avoid-Mop function not suitable for floors with full-width rugs-Some quirks in the app
Reasons to buy+Strong suction power with carpet detection+Effective LiDAR navigation and precise mapping+Self emptying bin+Excellent mop cleaning function+Well designed base station+Good price
Strong suction power with carpet detection
Effective LiDAR navigation and precise mapping
Self emptying bin
Excellent mop cleaning function
Well designed base station
Good price
Reasons to avoid-Mop function not suitable for floors with full-width rugs-Some quirks in the app
Mop function not suitable for floors with full-width rugs
Some quirks in the app
Why you can trust T3Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you.Find out more about how we test.
Why you can trust T3Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you.Find out more about how we test.
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EZVIZ doesn’t just produce a sterling range of homesecurity cameras, it also designs and manufactures a range of other smart home appliances, including power stations and an abundance of floor cleaners, like the multitasking RS20 Pro robotic vacuum-mop we’re reviewing today.
Despite operating in much the same way as most other models on the market, the EZVIZ RS20 Pro takes a unique approach to how its mopping system works and we’ll look at that in more detail during the review.
Like so many hybrid bots these days, the RS20 Pro ships with a charging dock that not only empties the robot’s small bin but thoroughly cleans and dries its dual circular mops using hot water and hot air.
Is the EZVIZ RS20 Pro worthy of a high spot in our guide to thebest robot vacuumsmoney can buy? Let’s dig in and see.
EZVIZ RS20 Pro review: price and availability
Given that the EZVIZ RS20 Pro has only just been launched, there aren’t many places you can purchase it at time of writing. For now, your best bet isAmazonwhere it retails for a not unreasonable £699.99. However, you might have to wait a bit if you live in the US as there doesn’t appear to be any listing for it at this moment in time.
EZVIZ RS20 Pro review: design and features
(Image credit: EZVIZ)
(Image credit: EZVIZ)
Available in white only, the RS20 Pro boasts a sleek and modern design that, to my eyes, makes it one of the best looking robot vacuums on the market right now. Yes, it’s circular in shape like most robot vacs these days and about the same height, too, but this writer just loves its rounded edges and sleek black camera and sensor windows that give it a really futuristic and stylish aesthetic as I watch it trundle around the home. Granted, the RS20’s top-mounted LiDAR navigation sensor does add a slight bump on top but it doesn’t detract from the overall streamlined look and it shouldn’t encumber the unit too much when negotiating low-lying furniture.
Heading to the front and sides, the RS20 Pro is equipped with a high resolution camera and side sensors for superb obstacle detection. In fact, this bot is one of the very best at dodging all manner of obstacles without touching them. Moreover, you can also use the camera for live viewing on the app and even steer it around like an RC car to check on the pets who you can talk to if necessary. You can even set this thing to perform a security patrol, all the while recording the video it shoots to a built-in hard drive. The camera’s resolution is frankly exceptional and pretty much up there with the best in home security cameras.
(Image credit: EZVIZ)
(Image credit: EZVIZ)
Heading to the business end, the EZVIZ RS20 Pro is equipped with a single rubber brush bar with steels combs for removing entangled hair. The vacuum’s suction, meanwhile, is rated at 7,200Pa which is perfectly ample for carpet cleaning purposes. Just behind the vacuum section is where the magic mopping tech comes in, and EZVIZ has adopted a completely unique approach in this regard.
The RS20 Pro has a respectable battery life, running for about 120 minutes on a single charge in standard mode, which is sufficient for cleaning a medium to large home. Once the battery is low, it automatically returns to the charging dock and resumes cleaning once recharged.
EZVIZ RS20 Pro review: cleaning station
(Image credit: EZVIZ)
(Image credit: EZVIZ)
The RS20 Pro comes with a large, incongruous but not unattractive docking station that measures 52cm in height, 45cm in width and 46cm in depth if you include the robot’s ramp. As highlighted above, this unit should be placed on hard floor and not carpet or the mopping system will refuse to work.
The Base Station (as EZVIZ calls it) is one of the most advanced in the industry and goes even further up the tech road than the all conquering Roborock S7 and S8 Series. Take the self-emptying sequence for instance. All robot vacs equipped with a cleaning station do that but none of them actively removes tangled hair from around the cleaning roller first. Apparently the robot’s roller has stainless steel combs that prevent long pet hair from clumping. When the robot docks after a cleaning session, you can hear the roller being given a quick whizz before the base station’s auto-emptying function sucks the contents of the robot’s own small 0.35-litre dustbin into its huge 5-litre dust bag, which is one of the biggest I’ve ever seen.
It’s just as clever when it comes to cleaning the mop heads. Like most products of this nature, the RS20 Pro has two large water containers, one filled with clean water (a massive 5 litres) and the other a 4.2-litre reservoir that collects all the dirty stuff that comes off the mops. Incidentally, there’s also some space inside the dirty water tank to accommodate a sealed bottle of EZVIZ-branded hard floor cleaner. A shame you can’t later fill it with your own preferred cleaning solution but, hey, it is what it is.
To top off what is an already fully-featured cleaning station, this model’s dock also features a touch control panel on top that allows the user to control some aspects without having to launch the app. A nice detail that I hope other manufacturers will adopt in the future.
EZVIZ RS20 Pro review: navigation and mapping
(Image credit: Future)
(Image credit: Future)
Equipped with advanced LiDAR navigation, the RS20 Pro excels in mapping out rooms efficiently and you can see the map of your floor space being created live in the app. However, you may need to lift valances from sofas and beds because, while LiDAR is far and away the quickest and most accurate of navigation systems, it does tend to treat valances like a wall and refuse to allow the bot to punch through the material to start cleaning beneath.
EZVIZ RS20 Pro review: vacuum performance
(Image credit: Future)
(Image credit: Future)
The RS20 Pro’s 7,200 Pascals of suction power is more than enough clout for both hard floors and carpets. Like the best robot vacuums it uses boosted power when it detects carpets and the double side brushes do a great job of snatching crumbs along the edges of hard flooring. I also like the way the side brushes lift off the floor when on carpet so they’re not entangled in hair and loose threads.
However, like some other models I’ve tested, the edges of rugs – especially those of the thin, loose fitting variety – are this model’s nemesis. I’m wondering if the front end of the vacuum unit is perhaps too low because it spends a lot of time ruffling up the edges of rugs before eventually – but not always – managing to find a way to mount them. Consequently, after it’s done its business, it tends to leave a mess of crumpled rugs in its wake. Bear this in mind – along with the mopping issue – if you’re a rug fan.
EZVIZ RS20 Pro review: mopping performance
(Image credit: Future)
(Image credit: Future)
EZVIZ RS20 Pro review: EZVIZ app
(Image credit: Future)
(Image credit: Future)
The RS20 Pro’s app is pretty impressive it must be said. No it’s not quite up there with the high customisation levels of Roborock but it provides all the most important functions like scheduling, setting specific rooms or areas, adding no-go zones and invisible walls, and adjusting both suction power and amount of water used when mopping. However, it does take a while to navigate the app and there are a few quirks that are a bit confusing to get your head around. Nevertheless, the RS20 Pro integrates with voice assistants likeAlexaandGoogleAssistant, adding convenience through voice commands for those that like that kind of thing.
EZVIZ RS20 Pro review: verdict
(Image credit: EZVIZ)
(Image credit: EZVIZ)
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EZVIZ RS20 Pro: Price Comparison
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